RattanGardenFurniture.co.uk Reviews & Buyer Experiences

Rattan Garden Furniture Ltd is a UK-based specialist retailer focusing on durable rattan garden furniture and outdoor accessories. The brand operates through an online platform complemented by a physical showroom located in Stratford-Upon-Avon. Their core emphasis is on providing functional and stylish outdoor furniture solutions that are weather-resistant.

The company offers a broad range of products including dining sets, sofa sets, loungers, and garden structures, crafted primarily from synthetic rattan with aluminium frames. Positioned in the mid-range market, Rattan Garden Furniture Ltd serves both residential customers and commercial hospitality operators, delivering primarily across mainland UK. They combine direct online sales with a dedicated showroom experience and flexible delivery options.

• Wide range of rattan garden furniture
• Durable, weather-resistant materials
• Physical showroom availability
• Reliable delivery service
• Responsive customer support

The RC Paris 4 Seater Rattan Imperial Round Dining Set is an outdoor furniture collection designed for dining and relaxation. It combines classic imperial style with contemporary synthetic materials, suitable for gardens and patios.

This mid-range dining set features a rust-proof aluminium frame, a tempered glass table top, and cushions that resist shower and stain, designed to save space and provide durability. It accommodates outdoor use with practical materials and construction.

Priced at £1054, it is available for delivery across the UK mainland within 5-7 days. Most areas qualify for free delivery, making it accessible for customers seeking durable and stylish garden dining furniture.

RattanGardenFurniture.co.uk RC Paris 4 Seater Rattan Imperial Round Dining Set

Price £1,054 • rattangardenfurniture.co.uk

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The MZ Oxford 5 Seater Rattan Sofa Set is designed for outdoor lounging and social seating, suitable for garden owners and commercial hospitality users. It features a classic rounded PE rattan weave combined with a powder coated aluminium frame. This set is positioned within the outdoor furniture category focusing on comfort and modular design.

Constructed with waterproof cushions filled with PU foam, the sofa set balances durability and comfort. The powder coated aluminium frame provides rust resistance, while the rattan weave offers a traditional aesthetic suited for outdoor environments. Its modular layout allows flexible seating arrangements.

Priced at £1689, the set includes delivery within 7-10 days across the UK mainland, with free delivery offered in most areas. Availability and purchase are straightforward via the official RattanGardenFurniture.co.uk website, supporting convenient online shopping with a delivery service tailored for residential and commercial customers.

RattanGardenFurniture.co.uk MZ Oxford 5 Seater Rattan Sofa Set

Price £1,689 • rattangardenfurniture.co.uk

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The RC Wentworth 2 Seater Comfort Rattan Recliner Companion Set is designed for outdoor relaxation on patios or decking. It serves customers looking for reclining furniture with comfort and durability. This set features a synthetic rattan beige finish with an aluminium frame for weather resistance.

Functionally, the set includes gas-operated recliner chairs, a tempered glass table, and shower-resistant cushions. These features provide practical comfort and durability suited to outdoor use. The design supports leisurely outdoor seating and relaxation.

Priced at £1034, the set ships within 5-7 days to most UK mainland locations. Delivery is free for eligible areas, making it accessible to many customers. Availability and shipping times allow for planned outdoor furniture upgrades.

RattanGardenFurniture.co.uk RC Wentworth 2 Seater Comfort Rattan Recliner Companion Set

Price £1,034 • rattangardenfurniture.co.uk

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RattanGardenFurniture.co.uk offers a wide selection of durable, weather-resistant synthetic rattan furniture with free delivery to most UK mainland locations. Customers benefit from flexible delivery scheduling and a dedicated physical showroom for in-person inspection, supported by responsive customer service and generally positive customer reviews.

However, deliveries are typically kerbside only, with no unpacking or packaging removal provided, which requires customers to manage assembly and acceptance themselves. Additional delivery charges may apply in remote areas, and multiple deliveries can occur when ordering accessories, sometimes leading to slight delivery delays during peak periods.

It’s always helpful to hear from other buyers when deciding on outdoor furniture. The customer feedback available comes from multiple reputable sources, including the official website and Trustpilot, where the product ratings are notably high. This broad range of reviews gives a clear picture of overall customer satisfaction and experience.

Many customers praise the quality and delivery service of Rattan Garden Furniture Ltd. One user mentioned, "Website really easy to use and delivery was excellent," highlighting the ease of ordering and reliable delivery. Such feedback suggests the brand offers dependable products with good customer communication.

A common minor complaint relates to delivery specifics, such as multiple shipments for different items and kerbside-only delivery without unpacking help. Despite this, customers generally view the service positively. The sentiment appears mostly positive with occasional logistical challenges noted but not overshadowing the overall experience.

Rattan Garden Furniture Ltd delivers mainly across Mainland UK, with extra charges for remote locations in some cases. Deliveries are arranged by local carriers who contact customers directly to schedule. The delivery process involves kerbside or positional placement and requires a customer signature. Customers must handle unpacking themselves as no unpacking or packaging removal service is provided.

Typical delivery times range from 5 to 14 working days, excluding Sundays and bank holidays. Orders with accessories may arrive in multiple deliveries. Customers should ensure clear access to delivery points and expect direct communication from carriers for scheduling coordination.

Rattan Garden Furniture Ltd operates a UK-based garden furniture business with a clear delivery process primarily serving Mainland UK. Orders are fulfilled through local carriers who coordinate delivery directly with customers, requiring a signature and kerbside or positional placement. The company provides transparent information on delivery timelines and logistics, including the handling of multiple shipments for accessories and exclusions for Sundays or bank holidays.

This operational transparency, direct customer communication, and established delivery procedures indicate a real, functioning business. While customers manage unpacking themselves, the clear policies and contact points support the brand's legitimacy as a reliable retailer within its service scope.

Goods can be returned unused and in their original condition within 14 days of receipt for a refund or replacement, provided they are in resalable condition. Return shipping costs are the responsibility of the customer unless the product is damaged or faulty, in which case the company covers these costs. 

A restocking fee may be charged for returns of unwanted items. Damaged or faulty goods must be reported within 48 hours with photographic evidence to arrange collection and replacement. Refunds are processed within 3-5 working days after approval, with PayPal refunds usually being instant.

Shipping is available primarily to Mainland UK addresses, with additional charges applying for remote locations. Delivery is provided through local carriers who coordinate directly with customers for scheduling. Most orders qualify for free delivery, which is typically kerbside or positional and requires the customer's presence.

Delivery times range from 5 to 14 working days depending on the product, with no deliveries on Sundays or bank holidays. Multiple shipments may occur for orders containing different items, and some delivery restrictions apply to addresses with limited access. Customers are responsible for unpacking and self-assembly after delivery.

Some products from Rattan Garden Furniture Ltd include a 5-year warranty that covers manufacturing defects and product flaws. Customers must contact after-sales service and provide photographic evidence to submit a warranty claim, though full details of coverage and exclusions are not specified. 

Warranty claims are managed through customer service, which aims to resolve issues within reasonable limits. The warranty primarily applies to durable components such as frames and cushions, excluding damage caused by misuse or normal wear and tear.

You can contact Rattan Garden Furniture Ltd for support via phone or email. Details for additional resources and social media presence are also provided below for convenience.

• Phone: +443450346570
• Email: [email protected]
• Customer service page: Customer Service
• Contact page: Contact Page
• Facebook: Rattangardenfurniturecouk

The support team is available Monday to Friday from 9 am to 5 pm to assist with inquiries. Please use the provided methods to reach out for help or information.